Who we are
BizTrack LK is a business management service for creating quotations and invoices, managing customer and product records, and tracking payments. BizTrack LK is a product by Ceynov Labs. In this policy, “BizTrack LK”, “we”, “us”, and “our” refer to the team responsible for the product.
Information we collect
The information we collect depends on how you use BizTrack LK. It may include:
- account details such as your name, email address, phone number, and sign-in information;
- messages, feedback, and information you provide when you contact us for support; and
- technical and usage information such as device or browser type, IP address, access times, and service activity where this is available to us.
Business account information
You may add information about your business, including its name, contact details, and other details you choose to use in your workspace or show on business documents. We use this information to set up your workspace, produce documents, provide support, and manage your plan.
Customer and document data stored by users
You may store customer details, products or services, quotations, invoices, orders, recorded payment information, notes, and related business records in BizTrack LK. We handle this data only as needed to operate and support the service, meet legal obligations, and protect the service from misuse.
You are responsible for the customer information you enter into BizTrack LK. You should only add, use, and share personal or business information when you have a lawful reason and any permission that may be required.
How we use information
We may use information to:
- provide, maintain, and improve BizTrack LK;
- create and display the records and documents you request;
- manage accounts, plans, and service communications;
- respond to questions and provide support;
- monitor reliability and prevent fraud, abuse, or security issues; and
- comply with applicable legal requirements.
We may use service providers for functions such as hosting, email, support, and analytics. This may require relevant information to be processed using systems operated by those providers.
Public quotation and invoice links
When you choose to create or share a public quotation or invoice link, people who receive the link—or to whom it is forwarded—may be able to view the information shown in that document. Check the document and the intended recipient before sharing, and avoid including information that is not needed. We cannot control how a recipient uses or forwards a link after you share it.
Cookies and analytics
BizTrack LK may use cookies or similar browser storage where needed for sign-in, session management, preferences, and reliable operation. We may also use limited analytics to understand general service usage and improve the product. If applicable law requires notice or a choice for a particular technology, we will provide it.
Data storage and security
Information may be stored or processed using service providers that help us operate BizTrack LK. We keep information for as long as reasonably needed to provide the service, maintain legitimate business records, and meet legal obligations.
We use reasonable technical and organisational measures to protect data against unauthorised access, loss, misuse, or alteration. No online service or storage method is completely secure, so we cannot guarantee absolute security.
User responsibilities
You are responsible for keeping your account details secure, limiting access to authorised people, checking the information you enter, and using BizTrack LK in line with applicable laws. Please contact us promptly if you believe your account or shared information has been accessed without permission.
Contact us
If you have a privacy question, want to ask about information connected to your account, or need to report a concern, email us at info@biztracklk.com.
Policy updates
We may update this policy as BizTrack LK, our practices, or legal requirements change. We will publish the revised policy on this page and update the date above. Where an update is important, we may also provide notice through the service or another appropriate channel.